Frequently Asked Questions:

- How do I activate/unlock the Sim Aquarium?
To unlock all features of Sim Aquarium, press left mouse button while screensaver is running to enter menu, click on "Unlock" button and enter your Key Code.

- What are the advantages of Premium license?
This is a lifetime license to all our currently available and upcoming screensavers, live wallpapers and games. It comes with two additional Key Codes which you can share with your family and friends.

- What are the minimum system requirements
 Minimum recommended graphic card is ATI Radeon 3xxx or NVIDIA GeForce 8xxx (a five years old hardware), but it may work well on older graphic cards. The best way to make sure SA3 will work on your computer is to try it out.

- Sim Aquarium is running but the fish are invisible or moving choppy/skippy
1. Please, download and install the latest version from this link http://simaquarium.com/download/

2. Install latest drivers for your video card:
Nvidia GeForce: http://www.nvidia.com/Download/index.aspx?lang=en-us
ATI/AMD Radeon: http://support.amd.com/us/gpudownload/Pages/index.aspx

3. Install latest DirectX: http://www.microsoft.com/en-us/download/details.aspx?id=35


I have lost or haven't received my Key Code

Please fill the form below and click submit. Within few seconds you will receive your Key Code.

Your e-Mail :

Order Number:
 		    Send Key Code



If you have any questions or problems with Sim Aquarium, please use the following form below to submit a ticket.

If you are a registered customer, please make sure that either Email or Name you enter in this form is exactly the same you used when you placed the order.

Required fields are marked with *

Name: *
E-mail: *
Order Number:
Subject: *
Message: *
Before submitting please make sure of the following
  • All necessary information has been filled out.
  • All information is correct and error-free.

    • Submit Ticket


    We are currently on vacation. All inquiries will be addressed after our return.

    VIEW EXISTING TICKET

    Tracking ID: View ticket